Refund & Return Policy

14-Day Money Back Guarantee

We stand behind the quality of our PRO analysis. If you're not satisfied with your purchase, we offer a full refund within 14 days of your purchase date.

How to Request a Refund

To request a refund, please contact us at:

• Email: support@gitcheck.me
• Subject Line: "Refund Request - [Your GitHub Username]"

Please include the following information in your refund request:

• Your GitHub username
• Transaction ID or receipt from Stripe
• Brief reason for the refund (optional but appreciated)

Refund Processing Time

Once we receive your refund request:

• We'll review your request within 24 hours
• Approved refunds will be processed within 3-5 business days
• The refund will be credited back to your original payment method
• Depending on your bank or card issuer, it may take an additional 5-10 business days for the refund to appear in your account

What Happens After a Refund

Once your refund is processed:

• Your PRO analysis access will be revoked
• You'll still be able to access your basic (free) profile analysis
• All data remains in your profile for future upgrades

Non-Refundable Scenarios

We cannot provide refunds in the following cases:

• Requests made after 14 days from the purchase date
• Purchases made more than 30 days ago
• Chargebacks or disputes filed without first contacting us

Re-analysis Refund Policy

For re-analysis purchases ($2), the same 14-day refund policy applies. However, please note:

• Re-analysis refunds are processed separately from initial PRO purchases
• You can request a refund for your most recent re-analysis within 14 days
• Your previous PRO analysis data will remain accessible

Questions?

If you have any questions about our refund policy, please don't hesitate to contact us:

• Email: support@gitcheck.me
• Website: gitcheck.me